Having problems opening a crash file?

Find out what programs can help open, view, play or convert your crash files.

Opening crash files
Mac OS X Crash Log File

Did your computer fail to open a crash file? We explain what crash files are and recommend software that we know can open or convert your crash files.

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What is crash file?

Log file created by CrashReporter, a built-in Mac OS X program that records data from program crashes; stores information about the state of the computer at the time of a crash; includes timestamp, program, and memory dump information; used to report and debug problems with applications. CRASH files can be submitted to Apple by selecting the Report... option after a crash. They also may be viewed using the built-in Mac OS X Console application. In the Mac OS X 10.6 Console application, CRASH files can be found by navigating to the following location: Log List → DIAGNOSTIC INFORMATION → User Diagnostic Reports. CRASH files use the naming convention "[program]_[date]_[number]_[machine name].crash." For example, an Apple Safari crash may be named Safari_2009-01-01_11223_my-iMac.crash. Crash files are saved in a plain text format and are stored in the following directory:/Library/Logs/DiagnosticReports They also have a shortcut file in this directory:/Library/Logs/CrashReporter

Software that will open, convert or fix crash files

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